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FAQ2021-06-11T14:07:01+00:00

FREQUENTLY ASKED QUESTIONS

How quickly will a prescription be available?2021-06-02T13:21:04+00:00

Whether new prescription or refill prescriptions, our comprehensive prescribing tool will get your prescription sent directly to your chosen pharmacy for immediate collection.

Do you offer treatments besides prescription medication?2021-06-02T13:23:29+00:00

We provide sick notes, Specialist Referrals, Pathology/Blood Test Request or Radiology/X-Ray Request, when clinically indicated.

Do you take insurance?2021-06-02T13:23:53+00:00

Currently, we do not accept any insurance carriers. However, you may use your insurance to pay for your medication at the pharmacy, for your labs and other third-party tests. We may provide you with itemized receipt with which you can get reimbursed for every visit by your insurance.

How do we have the telehealth visit?2021-06-02T13:26:11+00:00

Appointments are held over video, using HIPPA compliant software. You will be able to log on from any web browser without needing to download any software.

Can I cancel my appointment for a refund?2021-06-02T13:24:51+00:00

Yes, cancellations made at least 24 hours prior to the scheduled appointment will be fully refunded.

What States do you serve?2021-06-02T13:25:31+00:00

We currently serve Texas only. Our telehealth services in Louisiana, Arizona and New Mexico will be coming up later.

Schedule Telehealth Visit Now
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